Ayala: The Terraces
Have you been to Ayala: The Terraces in Cebu Business Park, Cebu City? If so, then you might have happened to come by Casa Verde restaurant on the 3rd floor level of Terraces side of the mall. They serve grilled foods as well as some desserts.
Yeah, because of some recommendation that the food they serve was good, we went there, on one very special occasion. We chose the place for that special occasion. What we got in return was very noteworthy. They served us a rotten dish.
Are you familiar with Carbonara? It is also available in KFC, it tastes good. Although it does not smell really appealing, it is delicious.
Casa Verde has some variation to Carbonara. It is flavored with sea-food, specifically octopus or squid. It served as a side dish to the main course which is the back ribs.
The moment it was served, you can literally smell that it is rotten. At first, I suspected it was the back ribs meal but it wasn't. It was the Carbonara. But as it is a new variation to us, we thought it is its natural smell since Carbonara is reputed as not good smelling, so we dismissed it as normal, but we did not ate it! It's too much to handle. We just thought that sea-food carbonara is not for us.
We ate the main course, along with some other dessert, but not the carbonara. We are full, so we decided to have the carbonara packed for take out. If you're the waiter packing the carbonara you're so used to serving, you can immediately notice when something's wrong. But later, the waiter came to hand to us the packed carbonara, so we thought it's fine, it is its normal smell. Conscious of looking ignorant, we did not ask about it and we left.
When we got home, we showed the packed carbonara to my girl friend's sister who frequented to Casa Verde and have known its Carbonara dish long before us and to her disgust, confirmed that it was rotten!
Ayala: The Terraces "Casa Verde's" Carbonara Served To Us Rotten and Stinking
Too late for us to complain for a refund, or a compensation, and you may think it is common sense to detect a rotten food, it is not usually the case. Who would have thought that they would want to piss off their customers? Who would have thought that their staff are into something? I'd say its intentional, they have been given the chance to check it out when we handed it for packing, but they did not seem to care.
To the manager of Casa Verde, if you're internet savvy enough that you may reach this post, and that you care for the future of that STINKING restaurant you're managing, know that your staff served us a ROTTEN CARBONARA, a stinking rotten one, last June 9, 2009. So if I were you, you have to retrain them, or give them seminar how to maintain quality in the food they serve before it will cost you your business.
To customers, I do not say that Casa Verde as a restaurant is not recommended. Yes, they serve good dish, but their staff, is what you will have to worry about, they WILL serve you ROTTEN FOOD. So, you know what you will have to do, avoid them.
But let's hope, that maybe someday, they will change, or improve in a good way, so that their reputation will be redeemed. Their food tastes good after all, it's only in the service that we have a problem.
Ok, we hope they did not do it on purpose. No one in their sane mind will. Let us just give them another chance. It's just that, we are disappointed.
--Ayala Photo by sinjin.ph
Posts
No comments:
Post a Comment